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Tips to look for a freight forwarder

Created on | Last updated on June 26, 2023 at 05:01 pm

People who work in international markets face daily challenges. When we talk about freight forwarders, these challenges are essentially related to the particularities that each region, each country, or each city has and, consequently, the need to find suitable partners to work with around the world. In this article, you will find some tips to look for a freight forwarder

Where to start?

The first step in finding a freight partner that meets your business needs is understanding what you are looking for. 

Yes, you read that right! The first thing to do is map out what type of freight forwarder you are looking for. It may sound silly, but with so many freight forwarders working with different specialties, you can easily get confused during the process. 

So I suggest you keep it in mind (I also recommend writing it down somewhere):

  • Which type of services do you need? 
  • What country or city do you need to find a forwarder from?
  • What is your available budget for the operation?

Once you have done this, you are ready to start finding a new forwarding partner to work with!

Where to look for freight forwarders?

Now that you have some criteria to base your search on, it’s time to start looking for potential freight partners. 

There is probably no simpler way to search for something these days than to do a Google search. To get search results that reasonably meet your needs, make sure you include some details in the search terms.

The best way to search for them on Google is to search for “freight forwarder in…” and then put in the country or city you are looking for. Also, try checking multiple sites to see more than one possibility.

However, be careful! Searching for freight forwarders on Google, despite being easy, may not be the best option. Even if you find a lot of results for your search, the lack of information about the quality or reputation of the freight forwarders displayed in the search results is a point that you should always be aware of.

For this reason, many freight forwarders prefer to leave good old Google aside and opt for freight forwarder directories or logistics networks. Unlike Google, these directories allow a more specific search. 

You can be more specific by searching by the category of service in which you want to find the forwarders, such as rail, sea, air, warehousing, and more. In addition, you can see a brief description of the companies with some information such as their website, phone number, and address. 

In the logistics networks, in turn, when searching for the country in which you want to find a freight partner, you have access to a listing, in alphabetical order, of the freight forwarders in that country that are part of that network to select which one best fits your requirements. 

There you can check their profile to access information such as their website, phone number, and the agent’s address (if they have such information available).

However, similar to Google, when using forwarder directories and logistics networks, you won’t be able to see a background check of the forwarder yet.

As you can see so far, there are a few options for finding freight forwarders. However, they fail on one point: the lack of resources to help you evaluate whether that freight forwarder is really qualified for your company or not.

Fortunately, there is a solution to this problem: search for freight forwarders on Parnity.

Parnity is a digital logistics network, where you can find more than 150 freight forwarders in over 75 countries and filter searches by type of cargo, country, city, services, company name, branch office, or headquarters.

In Parnity’s community, you quote only validated forwarders and can even check all the documents they have submitted by going through our transparent validation process. Parnity’s idea is to provide forwarders with complete forwarder information, so they can choose the best forwarder to handle their shipment.

Now that you have tips to look for a freight forwarder, there are a few other things you should know as well…

At this point, you already know exactly what you are looking for and have a few options of freight forwarders that fit what you want. Then it’s time to learn the best way to choose them.

To make it simple: understand that to find a qualified freight forwarding partner, you should check their background and invest some time in analyzing them.

Here are some things you should look at:

  • the freight forwarder’s website – check if the information on the “about us” page matches the services they offer, the city and country they are located in;
  • if there is any contact information available, phone or e-mail;
  • what logistical certifications the company has – such as IATA, DUNS number, AEO, etc;
  • if the forwarder is not listed in the FDRS;
  • feedback from current partners of that freight company.

The process of analyzing a freight forwarder can be quite manual and take some time, but with Parnity you can take a step further. Our digital logistics network gathers all this information during the transparent validation process and keeps it available to all forwarders for verification whenever necessary.

The documents collected during the process are available in a feature we call Trust Scan, click here to learn more.

As you look at different forwarding companies, make sure you also ask about some important details to learn more about the company and how it operates, such as:

  1. Are you licensed?
  2. Do you provide cargo insurance?
  3. What is included in your rate?
  4. What are the costs I should expect to pay at the destination?
  5. What are the regulations and requirements for the destination?

You have the power now! 

With the tips to look for a freight forwarder above, you will be able to find and choose a great freight partner to work with. Therefore, it is up to you to identify the best option.

Take your time during the process of choosing a freight forwarder, ask lots of questions, and review your options to ensure you choose a qualified freight forwarder. 

And don’t forget that Parnity is here to help you through this process and save you time, learn how by clicking here.